How do we operate in today’s new game plan to make the customer satisfied whilst increasing sales? Whether the sale takes place in a store or online, the consumer experience is crucial to our success.
On Retail Day, September 8th, we discussed how digitalization and technique make us smarter and more effective, but why we humans are more important than ever.
As an extension of Retail Day, we created Retail Day – After Talk (Retail Talks!). A panel of experts who highlight dug deeper and discussed spotlights from Retail Day.
Panel speakers:
Amer Mohammed, CDO, Coop
Kim Holm, Managing Director, Weekday
Charlie Caper, Robot Interaction Developer, FurHat
Ann Sonne, Kommunikationschef, Budbee
Erik Östling, Sales Director, StoreLens
