Retail Talks | AI in Retail

In this episode of Retail Talks – AI in Retail, broadcast from Epicenter Store we had the honor to have Keynote Speakers Ather Gattami from Bitynamics opening the event, showing us examples on developed robots, logistics optimization and AI for copywriting. Elena Sjödin at Robot Minds brought their robot Mr.Q up on stage, whilst telling us about the 4th industrial revolution and what that means for Retail. The adorable Mr.Q is an excellent example of how we could use robots to deliver a personalized customer experience.

Next up was Fredrik Hammargården from Indivd who took us on a journey in Customer Intelligence for Next-Generation Retail. Liliana Lindberg from Peltarion highlighted AI as the core of Retail, and its mission is to make Artificial Intelligence more accessible and affordable to all.

Errol Koolmeister, former Head of AI at H&M and founder of AI Framework is a well-spoken expert who challenged us to think of AI implementation in a different way. Instead of talking about technology, Errol lifted the importance of assigning the right team and responsibilities. With examples like characteristics of a high-performing team and the AI hierarchy of needs, it’s likely to say that we all got some new insights in how to think when implementing AI within the organization.

We rounded up the day with a panel discussion that will be available as a live podcast at AI-podden.